PAYPAL
We currently only accept PayPal as payment method. Payments can be made in USD or EUR. Once you send us your request (Check Out page) you will receive an automatic email with the payment links and details.

 

SECURED SYSTEM SSL 
All our payments are processed via the secured online payment method of PayPal, for more information, go to the Help Center at: www.paypal.com/help. Our website is also secured by Let's Encrypt Authority X3, SSL/TLS Certificates.

 

DELIVERY ADDRESS
Your delivery address will be automatically the address linked to your PayPal account. In case your shipping details are different, for security reasons, we kindly ask you to provide us a copy of the ID in the name of the PayPal account.

 

REFUND POLICY
All payments are final: no refund will be made unless you have a valid reason (changing your mind or getting threatened by your wife are not valid reasons!). Please contact us for any arrangement prior to opening a case on PayPal. More info on our Refund Policy (after delivery) here: https://themadhoney.com/packaging-shipping

 

WHOLESALE & SAMPLES
For all wholesale and bulk requests please contact: orders.themadhoney@gmail.com  

We do not offer free samples. We have a lot of requests for free Honey and we cannot blame anyone for trying to have free giveaways by pretending that the big order will be confirmed later but this is an old trick... so please save our time and yours, just don't try! 


For serious buyers who really want to become resellers, we are aware that it helps to taste and have the opportunity to understand our Honey prior to offering it to your clients, so please provide a proof of business registration and distribution plan and we will be happy to find an arrangement.


Otherwise for all orders of more than 30 jars or 5kg, we will refund the jar(s) you ordered as samples previously.

 

Hope that helps and thank you for your understanding!